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Terms & Conditions:
These terms and conditions ("Terms") govern your use of and access to the Magazine Book ("Product") provided by the Himalayas Foundation. By purchasing, accessing, or using the Magazine Book, you agree to be bound by these Terms. Please read these Terms carefully before proceeding.
1. Ownership and Use of Content:
1.1. The content within the Magazine Book, including but not limited to articles, images, illustrations, and design, is protected by copyright and other intellectual property laws. You may use the content solely for personal, non-commercial purposes. Reproduction, distribution, or any other use beyond personal consumption requires explicit written permission from the Company.
2. Purchase and Access:
2.1. Purchase: By purchasing the Magazine Book, you agree to pay the specified purchase price.
2.2. Access: Upon successful purchase, you will be granted access to the digital or physical version of the Magazine Book, as specified during the purchase process.
2.3. Account Information: If you create an account to access the Magazine Book, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Prohibited Actions:
3.1. You agree not to:
a) Modify, reproduce, distribute, or publicly display the Magazine Book's content without explicit permission.
b) Use the Magazine Book for any unlawful purpose or in a way that violates these Terms.
c) Share or distribute your access credentials with others.
d) Attempt to gain unauthorized access to the Magazine Book's systems or content.
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Refund Policy:
1.1. Eligibility for Refund:
We offer refunds only for specific situations as outlined below:
a) Product Defect: If the product has a major defect or issue that prevents it from functioning as intended, and the issue cannot be resolved by our support team within a reasonable time frame, you may be eligible for a refund.
b) Non-Delivery: In case you have not received your product or access to it within the specified delivery period, you may be eligible for a refund.
1.2. Non-Eligibility for Refund:
Refunds will not be provided in the following situations:
a) Change of Mind: We do not offer refunds for purchases made due to a change of mind or circumstances.
b) Service Utilization: If you have utilized the product or any of its features substantially, refunds will not be provided.
c) Third-Party Purchases: If you have purchased the product through a third-party vendor or platform, please refer to their refund policy as it will govern your eligibility.
1.3. How to Request a Refund:
To request a refund, you must contact our customer support team at [Himalayasfoundation2017@gmail.com] within [30 days] from the date of purchase. Please include the following information in your refund request:
a) Order/Transaction Number
b) Reason for Refund Request
c) Proof of Purchase
d) Description of the issue or defect (if applicable)
1.4. Refund Processing:
Once your refund request is received and approved, we will process the refund within [7 days] using the same payment method used for the original purchase. Please note that the time taken for the refund to reflect in your account may vary depending on your financial institution.
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Cancellation Policy:
2.1. Cancellation by You:
You have the right to cancel your purchase within [14 days] from the date of purchase without providing any specific reason. To cancel your purchase, please contact our customer support team at [Himalayasfoundation2017@gmail.com]. If you have already received access to the product, please cease using it immediately upon cancellation.
2.2. Cancellation by Us:
In rare cases, we reserve the right to cancel a purchase if:
a) We are unable to deliver the product due to unforeseen circumstances.
b) We suspect fraudulent activity related to the purchase.
c) We discover pricing errors or inaccuracies on our website.
In the event of cancellation by us, you will receive a full refund within [7 days] using the same payment method used for the original purchase.
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Changes to the Policy:
We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.
By making a purchase with us, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Cancellation Policy.
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Estimated Delivery Time:
1.1. We strive to deliver your purchased products within [3-4 business days] from the date of purchase. Please note that the estimated delivery time is based on business days and excludes weekends, public holidays, and any unforeseen circumstances that may impact the delivery process.
2. Shipping Methods:
2.1. We utilize reputable shipping carriers and services to ensure the safe and timely delivery of your products. The specific shipping method used for your order may vary based on factors such as your location and the type of product being delivered.
3. Shipping Charges:
3.1. Shipping charges, if applicable, will be clearly stated during the checkout process. The charges are based on factors including the destination, shipping method, and the weight or dimensions of the product.
4. Tracking Information:
4.1. Once your order has been processed and shipped, we will provide you with a tracking number and relevant information to track the status of your delivery. You can use this tracking number on the carrier's website to monitor the progress of your shipment.
5. Address Accuracy:
5.1. It is essential to provide accurate and complete shipping information during the checkout process. We will not be held responsible for delays or non-delivery caused by inaccurate or incomplete address details provided by the customer.
6. Delivery Attempts:
6.1. Our shipping carriers typically make multiple attempts to deliver your package. If the carrier is unable to deliver the package after several attempts, it may be returned to us. In such cases, additional shipping charges may apply to reship the product.
7. Unforeseen Delays:
7.1. While we make every effort to adhere to the estimated delivery time, there may be circumstances beyond our control that could lead to delays in delivery. Such circumstances may include but are not limited to natural disasters, strikes, customs clearance, or other unforeseen events. We will do our best to keep you informed if such situations arise.
If you have any questions or concerns regarding these Terms, please contact us at [Himalayasfoundation2017@gmail.com]